Terms of Use

Last updated: 10 October 2026

These terms are an agreement between you and HELLOBAE PRIVATE LIMITED ("HelloBae", "we", "us"), Graphix Tower 2, A-13, Upper Ground Floor, Sector 62, Gautam Buddha Nagar, Noida, Uttar Pradesh 201301. By joining the waitlist or using the HelloBae app, you agree to them and to our Privacy Policy.

1. Who can use HelloBae

• You are at least 18 years old.
• You use your own phone number and keep one account.
• You have not been convicted of a violent or sexual offence.
• You are not barred from using a service like HelloBae under Indian law.

2. The waitlist and the free Premium week

Joining the waitlist is free. Each mobile number on the waitlist gets one free week of Premium, which starts when that number signs up for HelloBae. The free week is personal, can't be exchanged for money, and is given once per number. We plan to launch in Delhi, Noida and Gurugram in December 2026; dates can move, and we'll tell you if they do.

3. Your account and profile

Keep your profile truthful and your own: real, recent photos of you, your real age and honest answers. You are responsible for what you post and for activity on your account. We may remove content or ask you to verify your profile.

4. Be respectful

You agree not to:

• harass, threaten, insult or discriminate against anyone;
• post nudity, sexual content, violence, hate or anything illegal;
• pretend to be someone else, or use HelloBae for scams, selling or promotion;
• ask anyone for money or financial details;
• record, screenshot or share video dates or private messages without consent;
• use bots, scrape the service, or try to break its security.

We may warn, suspend or permanently block accounts that break these rules, and report illegal behaviour to the authorities.

5. Meeting people

HelloBae helps you meet people, but we don't run criminal background checks and can't guarantee how anyone behaves. Meet in public, tell a friend your plans, and leave any time you feel uncomfortable. Use Report or Block in the app whenever something feels wrong, and contact the police in an emergency.

6. Paid features

• Vibe (video dates) is paid after. Joining a live Vibe event opens a 2-hour window that covers every Vibe event you join inside it. When the window ends, a fee is charged only if one of your dates in it reached the video stage. The fee is shown in the app before you join. You pay what you owe before you can join your next Vibe event. Premium includes a daily allowance that is used first.
• Go events (Coffee, Lunch and Dinner Dates) are paid when you book. If you cancel more than 24 hours before, you get a full refund; within 24 hours, 50%; if you don't come, no refund. If we cancel an event, you get a full refund.
• Chat unlock is a one-time payment for one conversation, for both people.
• Premium is a subscription. Its price, what it includes and how it renews are shown before you buy, and you can cancel renewal at any time.

Prices include GST and are shown in the app before you pay. Payments are processed by Razorpay. For a payment problem, write to contact@hellobae.in.

7. Content and licence

You keep ownership of what you post. You give HelloBae permission to store, show and process it to run the service, for as long as it's on HelloBae. The HelloBae name, logo, app and website belong to us.

8. Ending your account

You can delete your account at any time in Settings. We may suspend or end accounts that break these terms or the law, or that put others at risk.

9. Limits of our responsibility

HelloBae is provided as it is. As far as the law allows, we are not responsible for the conduct of members, on or off HelloBae, or for indirect losses. Nothing in these terms limits rights you have under Indian consumer law.

10. Law and disputes

These terms are governed by the laws of India. Courts at Gautam Buddha Nagar, Uttar Pradesh have jurisdiction. Please write to us first; most problems can be solved quickly.

11. Grievances and contact

Grievance Officer, HELLOBAE PRIVATE LIMITED, at the address above, or contact@hellobae.in. We acknowledge complaints within 24 hours and resolve them within 15 days.

12. Changes

We may update these terms. We will change the date above and, for important changes, tell you in the app before they apply.